Subscription is simply the least expensive and fastest way to own a car.

• Think Zero downpayment! 
• No Servicing and Insurance costs! 
• Home Delivery
• Variety of cars available
• Tenures available from 12 to 36 months.
• Reduce your subscription fee by renting out the car when you don’t need it.

You can subscribe to a car for 12, 18, 24, 36 months depending on your need. The longer you subscribe, the lesser is your monthly Subscription Fee.

MG Shared Subscription currently offers India’s First Internet Electric SUV MG ZSEV. It is available in Mumbai, Delhi NCR, Pune, and Bengaluru. Check the car variants available in your city here.    

We will deliver the car within 4 weeks after the first month subscription fee is paid. Please note that timelines can vary slightly across cities based on the availability of the selected car for subscription.

Your car subscription will start only after the car is delivered to you. So you can pay the subscription fee with complete peace of mind. Your billing cycle will start only when the car is in your hands.  

We understand your usage can be varied and there is a fair usage policy of 1500 kms per month over the tenure of your subscription. For example - In case you have subscribed to 24 months, you can drive for 36000 kms over the subscription tenure. Excess km charges will be Rs 7 per KM (to be calculated at the end of the subscription period).

• We will be responsible for the service and maintenance. Please refer the subscription agreement for more details.
• You can request a pick-up service any time by contacting our customer support on the MG Subscription App. Relax at your home while we get the car serviced and get it back to you. Remember we promised "hassle-free"!
• Service would be done at MG authorized service centres.

When your MG car is idle for a particular time period, you can share it on the Zoomcar platform for short term rentals. To do the same, you can create a ‘Listing’ for your car through the MG Subscription mobile application. After successfully creating a listing, you will receive bookings on your car during the listing period you have chosen. For every booking that Zoomcar successfully gets completed on your car, it will share with you approximately 70% of the earnings from the booking. On a monthly level, you can earn as much as 75% of your monthly Subscription Fee through sharing your car. Refer to ‘How do I share my car for more details’.

Yes, all the cars being delivered will be a NEW car.

• Tenure can be extended anytime during the subscription period. Given the huge demand for this product, we suggest you do this at least 30 days before the scheduled end date of the subscription, as the extension is subject to availability of the car.
• Do note that extension will be done at the prevailing subscription fee at the time of extension. Hence, we suggest you subscribe for longer tenures or extend way in advance.

We wish you drive safely and never have to go through this! However, in an unfortunate event, just call our customer Support [contact details will be available in the MG Shared Subscription App] and we will take it from there.

Yes, all the available colour options are visible on the listing page here.

Yes, you can buy the car you have subscribed to. Just drop us a note on the subscription App and we will make a way for you to own the car. 

As per government regulations, all the commercial cars need to be fitted with speed governors(speed limiting device). So yes, your car comes with a speed governor installed that limits your speed to 80 km/h. Do remember that this is for your own safety :)

• MG ZS EV would be registered as a commercial car in self drive as green and yellow number plate.

The subscribed car is yours till during the subscription period and you use it like it’s your own. But for RTO and legal formalities all cars subscribed would be registered under the name of Orix Auto Infrastructure Services Ltd who is the asset partner for MG Shared Subscription.

• MG shared subscription platform is managed and operated by MG Motor India Private Limited.
• The subscription program is operated and managed by Orix Auto Infrastructure Services Ltd.
• Zoomcar India Private Limited is the owner of this platform and has licensed the same to MG Motor India Private Limited for the subscription program

  
  

• Yes, MG Shared Subscription is a purely no strings attached program and you can end the Subscription anytime by contacting us on the Subscription App.
• However, there is a 12 months lock-in period for every subscription. This means, if you want to end the subscription before 12 months, you will have to pay the balance subscription fee for the remaining lockin period at the existing price plus differential subscription fee for the lock-in period and the existing subscription fee.
• In case if you want to end your subscription prematurely after the lock-in period of 12 months you will have to pay the cumulative differential amount equal to the subscription fee set for one tenure shorter than the selected month of closure, for the period up-to the termination month.  

For eg - If you have selected the subscription tenure for 36 months and you wish to end your subscription in the 14th month, then you will have to pay the differential amount between applicable subscription fee of 12 months and the selected subscription fee for 36 months.

Differential amount = (Applicable subscription fee - Existing Subscription fee)* months of usage.

• That said, we are sure this question would become irrelevant for you as you would never want to terminate before the scheduled date.

• We would not be able to replace the vehicle during the tenure as you opted for this particular car.

• We regret to inform you that we would not be able to replace your car if blocked due to personal use accident/damage.

• Once your complete security deposit amount is paid, your car would be booked and we would not be able to change the color of the car.

Security deposit will be refunded 10 days after the end of subscription tenure.

You can pay a small token amount to reserve your car and take the process of subscription ahead for detailed eligibility check and document verification. Your car subscription will be confirmed only after detailed eligibility check, payment of security deposit and E-Nach activation.

This payment method provides you the added convenience of paying your monthly subscription fee directly from your account. The monthly invoice amount will get auto-debited from your account every month. 

e-NACH activation is mandatory for all users. Car delivery process will be initiated post e-NACH activation.

For Reserve and Security deposit we accept payment from credit card, debit card, net banking and Paytm wallet. For monthly subscription payment, you need to activate e-NACH and the monthly subscription fee will get auto deducted from your bank account.

The monthly subscription fee would be auto debited every month, from that bank account that you have got attached with the e-NACH facility with us. Make sure you keep your bank account sufficiently funded, so as to facilitate seamless auto payments every month - No one likes penalties except in Football!

Experian Credit Score is a numeric summary derived from your repayment history of previous or existing loans and credit cards and from the enquiries performed by banks & financial institutions based on your loan application. Your Credit Score is based on the information in your credit information report. Higher the score, the more favorably it is viewed by banks and financial institutions.

Credit score is required to check your eligibility for MG Motor shared subscription. This is the first step in checking your eligibility. A detailed eligibility check is done later based on KYC documents submitted by you. 

We perform a soft inquiry through Experian to check your Experian Credit score. It does not impact credit score.

Experian is one among the SEBI and RBI approved credit rating agencies. Similar to the other credit rating agencies, Experian stores consumer information in its repository and retrieves them into a report whenever an enquiry arises. Your credit score is provided by Experian.

We have a strict eligibility criteria for MG Shared subscription and it may happen that your credit score was below the threshold. We get credit score directly from Experian and we are not involved in creating the credit score. If you think credit score is incorrect, please send an email to Experian at consumer.support@in.experian.com.

Reserved amount will be refunded within 4-5 working days after the cancellation is processed. You may contact us to initiate the cancellation. 

It's an easy 6 step process. Once you have selected the car you want to subscribe, we ask you to do the following, all of which can be done on the MG Shared Subscribe website:

1. Simple eligibility check: A credit score check for your eligibility

2. Reserve car: Pay a small token amount to reserve your car

3. Add delivery address: Provide us the delivery address for home delivery

4. Upload document part-I and part- II: Part-I document can be uploaded on the dashboard and part-II documents should be emailed at subscription@orixindia.com for details eligibility check and verification 

5. Pay the security deposit: Pay security deposit to confirm the car subscription 

6. Activate e-NACH auto-payment

That's all. Once the above steps are complete, we will connect with you and deliver the car at your door-step on the date of your preference. 

We run a detailed eligibility check and perform document verification. It typically takes less 2-3 working days.

It typically takes 2-3 working days to perform the eligibility check and document verification. During the eligibility check we may connect with you.

Two set of documents are required:

• Document part-I: This includes DL and Pan Card. It can be uploaded on the website
• Document Part-II: This includes past 6 months of your salary bank statement, 2 years of ITR or form 16 and past 3 months of salary slip.

Don’t worry we have got you covered. 

Document can be in PDF or image format.

Please send the email from your registered email id with

Subject : Document verification_MG Subscription <Your Name>

Sharing your car allows you to substantially reduce your monthly subscription fees by earning upto 75% of your subscription fees.

Some examples:

• if you share the car for 20 days, you can reduce the subscriptions fees by 75%
• if you share the car for 15 days,  you can reduce the subscriptions fees by 50%
• if you share the car for 10 days,  you can reduce the subscriptions fees by 30%

 You can share the car on Zoomcar platform through the MG motors subscription mobile application when the car is not in your personal use.

• You can share your car by creating a listing with just one click using your MG motors Subscription App.
• Listing refers to the time period during which you make the car available on the Zoomcar platform for short term rentals. Each listing has a defined start date and time, end date and time, and choice of designated parking location.
• When you create a listing, MG Motors makes the car available to Zoomcar renter customers for booking during the listed period. 
• One listing can have multiple bookings.

• Savings from sharing the car will vary depending on the number of days the car is listed, the days of the week on which the car is listed, and the rental revenue that is obtained from the booking, on the Zoomcar platform.
• Sharing your car opens up an earning potential of upto 75% of the monthly subscription fee if you share the car for 20 days, and upto 50% if you share the car for 15 days.
• You earning will depend on number of bookings on your car.

We recommend the following to maximize your earnings from vehicle sharing:

• List your car for long periods (e.g. for more than 24 hours) to increase  your chances of getting bookings.
• Zoomcar platform has higher demand and booking revenue over weekends and during holiday periods, thus maximizing your earnings.
• We will send you reminders via SMS and push notification in advance of holiday periods to ensure that you have sufficient time to list and maximize your earnings.

MG motor provides no minimum guarantee on the earning potential on behalf of sharing the car on Zoomcar platform.    

• You can create, reschedule or cancel a listing anytime through the MG motor subscription app.

• Listings can be rescheduled or cancelled dynamically at no additional cost, provided you give prior notice. For details, refer to the policies section here.
  
  

• There are "no strings attached" on sharing your car. You can conveniently share your car when you don't need it. However, each listing must be for a minimum of 24 hours.
• The more you share, the more you earn.

• You can view booking details of upcoming, live and completed bookings on the MG motor Subscription App under the listings tab. Booking details will have information about booking start date and time, end date and time, and revenue earned. Details of the revenue will be shared after the end of booking.
• We will also inform you about the booking through SMS and push notification a few hours before the booking start time.

• The car will be parked at your own parking location. This ensures seamless use of the car for personal use as well as listing on the Zoomcar platform, but make sure to not use the car during the listing period.
• You have the option of specifying up to two designated parking locations where customers can find and access the car.

• When you create a listing, MG motor makes the car available to Zoomcar renter customers for booking. To provide the best in class car renting experience,  ensure that your car is "Ready" for bookings. Remember, better the car condition while listing, better the experience for the renters, resulting in even more listings with better quality renters in future. This will maximize your earnings, and keep the car in a great condition for your own use as well.
• A car is deemed "Ready" when

1. it is parked at the designated parking location
2. has the key and documents in the glove box
3. is in good drivable condition
4. has jack, tools and stepney
5. is clean, and
6. has at least 60% charge level.

You can get multiple bookings for a single listing period: After a booking is complete, you can fill the end checklist on the  MG motor subscription App prior to the start of the next booking. This ensures that all the information regarding the car, the trip, and customer experience is captured so that we can serve you and renters better.

You are responsible for ensuring that your car has at least 30% fuel level before a listing starts. In case of with-fuel booking, revenue share you earn from bookings covers for fuel consumption during the bookings. In case of without-fuel bookings, the customer will return the car with the same fuel reading at which he took the car.

• Your mobility and income is safeguarded in the event of a late return by Zoomcar renters.
• You will still get the revenue share for the usage beyond the listing end time.

Zoomcar will compensate you for any challans raised during bookings. However, you will be responsible for paying for any challans raised while the car is with you.

In event of any accident caused by Zoomcar renters, Zoomcar will take care of the logistics and the cost of repair. Having said that, we do understand the inconvenience caused to you because the car wouldn’t be available to you for some time. To make up for it, we will provide a replacement car(upgrade/downgrade), provided the subscribed car is in the workshop for more than 48 hours. The replacement car could be of any make and model, even non-EV vehicles could be provided based on availability. Also, you would not be able to list your replacement 

You can request a pick-up service by contacting customer support through MG motor subscription App. Relax at your home while we get the car serviced and get it back to you. Remember we promised "hassle-free"!

• You are responsible for maintaining cleanliness of the car.
• However, you will get cleaning charges reimbursed along with your monthly earnings, in case a Zoomcar customer returns the car in an unhygienic condition, by marking this through your MG motor Subscription App. Refer to the terms and conditions section for charges.

For every booking on your car, your revenue share for the same would be credited into your bank account by Zoomcar, after you would have successfully paid the monthly subscription fee.

• You are responsible for ensuring that your car has at least 70% charge level before every booking starts. In case you fail to provide the vehicle at a minimum charging %, booking will be cancelled.

No, you cannot share the replacement car that we have given to you while getting your originally subscribed car repaired at our workshop.

• We have a fair usage policy for the total distance run during the subscription tenure. This is typical of any leasing arrangement. Don’t worry though, as we give you up to an average 1500 km per month during the subscription. 

• On an average, a private car travels 1,200 km per month in India. There is no limit on the distance run when the car is on a booking after you have listed the car on Zoomcar platform.

• Do note that in case you drive for extra kilometres beyond the specified limit, Rs 7/KM will charged at the end of subscription period.

We offer Excite and Exclusive on the MG motor shared subscription. Visit the ZS EV details here.

 Enjoy hassle free charging with multiple options for your MG ZS EV

• Portable charging cable that comes with the car and can be plugged into any 15A socket. It takes around 16-18 hrs for complete charge.
• AC Fast charger provided & installed by MG India at your home or office. This takes around 6-8 hrs for complete charge.
• DC Super fast chargers available at your MG Dealerships 24x7*. It charges up to 80% within 15 mins.

                o AC Fast chargers available at MG dealerships, along key routes in satellite cities.

AC fast charger will be installed at your location basis the site feasibility. MG Motor authorised partner would be conducting the site survey at your location after the reserve payment and basis the same charger would be installed. Charger installation is a specialized job & has specific technical requirements. Any power load enhancement, civil work and NOCs required has to be arranged by the subscriber before installation of the charger. 

MG motor will provide installation support through authorized partner to customers on free of cost.

No, the installation is completely  free along with the charger. However, in case of below metioned additional requirements at your location, you will have to bear the cost. 

Charger Installation will happen at the time of car delivery once all the onboarding procedure is completed successfully.

Yes, Portable charger would be given with the vehicle, which is already inclusive in the vehicle cost.

We use CCS type 2 charger for our electric vehicle.

With a home installed charger, it generally takes 44.5 units of electricity to full charge the vehicle.

You can drive up to 340 km with a full charge.

It generally takes 6-8 hours for a full charging from home installation charger, 16-18 hours with a AC slow charger and can be carried anywhere, 1.15 hours with the DC charger at charging stations.

The ZS EV has a high-density battery and uses latest technology, and has life span of 8 years or ability to withstand a drive of 150,000 kms.

Battery provided in MG ZS EV Exclusive and Excite are of high capacity and quality which makes less chances in battery default, however exchange is not possible but it can be replaced under warranty only if there are any technical fault, which is rare.

Yes, you can use Fortum Charge & Drive App to locate the nearest DC Charging which is installed across the highways and at selected dealers location. Please note that you will have to bear the cost to charge at the station.